Leak Detection in Ballina, NSW

What is included

What Is Included in Our Leak Detection

  • We start with the easy causes: a dripping tap, a weeping relief valve line, a leaking garden tap.
  • With every tap and appliance off, we read the meter, wait, and read it again to see if it moved.
  • On tank water we watch the pump instead, since one that restarts with all taps shut suggests a leak.
  • We add food dye to a cistern and wait, to see whether colour creeps into the pan without a flush.
  • We close valves to split the pipework into sections, and pressure test each one to see which will not hold.
  • We run a moisture meter along that section's walls, floors and ceilings and mark every damp reading.
  • We listen at taps and walls for running water, and feel slab floors for warm patches from hot pipes.
  • Before any wall is cut, we tell you where the leak is, how we know, and what opening up involves.

Why us

Why Choose Us for Leak Detection?

Accountable for every job, long after the day

Every leak detection job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your leak detection is tested before we go, you get walked through exactly what was done.

Local plumbers, not a call centre

A plumber answers the phone and the same faces come back if the job runs over a day.

How the job runs

Why we rule out the easy causes first

01

What you have noticed so far

Tell us what made you suspect a leak: a damp patch, a musty smell, a meter that keeps turning, or a bill that jumped. Turn off every tap and appliance, then watch whether the meter dial still moves. If you smell gas instead, do not touch switches or flames, open the doors, leave, and ring 000 if it is strong or anyone feels unwell.

02

What the search will involve

Before we start, we tell you what the search covers. The tests themselves do not cut into walls or floors. If they point to a pipe inside a wall or under a slab, opening it up is a separate decision, and you make it with the readings in front of you.

03

Finding it and marking it

On the day we work through the tests in order and mark the spot we land on. You see the meter reading and the damp readings, so you know why we chose it. If the leak is somewhere we can reach, we can quote the repair then. If not, we say what it takes to get to it.

Common questions

Frequently Asked Questions

Which towns do you cover?

We work across Ballina and the Northern Rivers. The service areas page lists twelve places, from Ballina, Lennox Head and Skennars Head on the coast to Alstonville and Wollongbar on the plateau, Byron Bay and Bangalow to the north, and Lismore, Mullumbimby, Brunswick Heads and Ocean Shores. If your town is not on the list, ask anyway, because the list is where the work lands most often rather than a boundary.

Do you work on homes and businesses?

Both. Most calls are houses and units, and the commercial work runs from cafes and shops to offices and holiday accommodation. The pipes and drains behave the same way, but a business usually needs the work planned around trading, so tell us when the doors open.

What plumbing and gas work do you do?

Pipe repairs, burst pipes, leak detection, blocked drains and drain cleaning, toilet repairs, tap and fixture installation, hot water systems, sewer repairs and replacement, gas fitting and commercial plumbing. Each one has its own page with what is included and how the job runs.

How do I get a quote?

Call, or send the enquiry form on the contact page. Say what is leaking, blocked or not working, where it is, and attach a photo of the fitting or the meter box if you can. We tell you what we found and what it will take before any work starts.

Do you work on bathroom and kitchen renovations?

Yes. We can handle the plumbing and gas rough-in and the fit-out for a renovation, and we work around the builder, the tiler and the other trades so the pipes are in before the walls are closed up and the fittings go on after the finishes.

What should I do first if a pipe bursts?

Turn the water off at the isolating valve or the meter. Switch off the hot water unit, and if water has reached a power point or the switchboard, leave the power alone and stay clear. Open a tap to drain the line and call us with what you can see.

How do you find a leak you cannot see?

We start with the water meter. With every tap off and nothing running, a meter that is still turning means water is going somewhere. From there we work along the line, isolating sections and pressure testing, until the leak is narrowed to one spot before anything is opened up.

How do you clear a stubborn blocked drain?

When a plunger will not shift it, we use a high-pressure water jetter to scour the line and a CCTV drain camera to see what is causing the blockage. Roots, grease, wipes and a collapsed section all look different on camera, and seeing it first means we fix the real cause.

Will you have to dig up my garden or driveway?

Not always. A blockage is often cleared without any digging, and the camera shows where a damaged line actually is. When digging is the only way to reach a failed pipe, we tell you where and how much before we start.

Why does my toilet keep running?

Usually the inlet valve or the float in the cistern is not shutting off, or the flush seal is letting water seep into the pan. It wastes water all day and often cures itself for a week and then returns. A repair is usually a matter of replacing the worn part.

What should I do if I smell gas?

Do not touch light switches or use a flame. Open doors and windows, shut the gas off at the cylinder valve or meter if you can reach it safely, and get everyone outside. If the smell is strong or anyone feels unwell, call 000 from outside. Once it is safe, call us to find the source.

Which gas appliances can you connect?

Cooktops, ovens, heaters and gas hot water units. We connect the appliance, check the gas line and the connections for leaks, and make sure it has the clearance and ventilation it needs before we hand it back.

Can you replace my hot water system?

Yes. We handle electric, gas and solar hot water systems, repairs as well as replacements. We look at your household's water use and the space you have, and tell you whether the system needs repairing or has reached the end of its life.

How do I know if my hot water system needs replacing?

Rusty water from the hot tap, a tank that leaks from the body rather than a fitting, a relief valve that never stops dripping, or a unit that keeps running out of hot water are the usual signs. A leaking fitting or a failed part can often be repaired, so it is worth having it looked at before you decide.

Can you work in a commercial kitchen or cafe?

Yes. Drains, grease build-up and fixture faults are the usual problems in food businesses, and we can plan the work around your trading. Tell us when the kitchen is quiet and what the problem is when you call.

Ready when you are

Book Leak Detection in Ballina Today

Send a photo of your water meter taken with every tap off, so we can see whether the small dial is still turning. On tank water, tell us whether the pump starts up with all taps shut. A photo of any stain or damp patch helps too.

0482 085 031

24 hours a day, 7 days a week

Not urgent? Send us the job instead