Commercial Plumbing in Ballina, NSW

What is included

What Is Included in Our Commercial Plumbing

  • We walk the premises with whoever opens up and find the isolating valves for each area.
  • We ask which fixtures you cannot trade without, such as the kitchen sink, and plan the work around them.
  • In shared buildings we confirm who holds the key and whether a pipe serves one unit or several.
  • For a slow drain we send the drain camera down it to see grease, roots or a break before clearing.
  • We clear grease with the high-pressure water jetter, then check the floor wastes and any grease trap.
  • On a fit-out we set out pipes, drains and fixture positions before the walls and floors are closed in.
  • We turn the water back on in stages and run every fixture we touched, floor wastes included.
  • At handover we show you which valve isolates which area, so a manager can shut it off next time.

Why us

Why Choose Us for Commercial Plumbing?

Accountable for every job, long after the day

Every commercial plumbing job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your commercial plumbing is tested before we go, you get walked through exactly what was done.

Local plumbers, not a call centre

A plumber answers the phone and the same faces come back if the job runs over a day.

How the job runs

Why we plan the water shut-off first

01

What to tell us first

Tell us what kind of business it is, what the problem is, and which fixtures or areas you cannot lose. Say whether the building is yours, leased, or run through a strata manager, because that decides who has to agree to the work. Tell us who holds the keys.

02

We tell you what we found

After looking at the fixtures, drains and valves involved, we tell you what the problem is and what the work will take. If water has to be shut off, we say which areas lose it and plan that around when you trade, where the job allows. Nothing starts until you agree.

03

The work and the handover

We make the repair or install the new pipework, then test every fixture we touched. New pipe is pressure-tested before it is closed in, and a cleared drain is run with the camera again to confirm the line is open. Before we go we show you what was done and which valve controls it.

Common questions

Frequently Asked Questions

Which towns do you cover?

We work across Ballina and the Northern Rivers. The service areas page lists twelve places, from Ballina, Lennox Head and Skennars Head on the coast to Alstonville and Wollongbar on the plateau, Byron Bay and Bangalow to the north, and Lismore, Mullumbimby, Brunswick Heads and Ocean Shores. If your town is not on the list, ask anyway, because the list is where the work lands most often rather than a boundary.

Do you work on homes and businesses?

Both. Most calls are houses and units, and the commercial work runs from cafes and shops to offices and holiday accommodation. The pipes and drains behave the same way, but a business usually needs the work planned around trading, so tell us when the doors open.

What plumbing and gas work do you do?

Pipe repairs, burst pipes, leak detection, blocked drains and drain cleaning, toilet repairs, tap and fixture installation, hot water systems, sewer repairs and replacement, gas fitting and commercial plumbing. Each one has its own page with what is included and how the job runs.

How do I get a quote?

Call, or send the enquiry form on the contact page. Say what is leaking, blocked or not working, where it is, and attach a photo of the fitting or the meter box if you can. We tell you what we found and what it will take before any work starts.

Do you work on bathroom and kitchen renovations?

Yes. We can handle the plumbing and gas rough-in and the fit-out for a renovation, and we work around the builder, the tiler and the other trades so the pipes are in before the walls are closed up and the fittings go on after the finishes.

What should I do first if a pipe bursts?

Turn the water off at the isolating valve or the meter. Switch off the hot water unit, and if water has reached a power point or the switchboard, leave the power alone and stay clear. Open a tap to drain the line and call us with what you can see.

How do you find a leak you cannot see?

We start with the water meter. With every tap off and nothing running, a meter that is still turning means water is going somewhere. From there we work along the line, isolating sections and pressure testing, until the leak is narrowed to one spot before anything is opened up.

How do you clear a stubborn blocked drain?

When a plunger will not shift it, we use a high-pressure water jetter to scour the line and a CCTV drain camera to see what is causing the blockage. Roots, grease, wipes and a collapsed section all look different on camera, and seeing it first means we fix the real cause.

Will you have to dig up my garden or driveway?

Not always. A blockage is often cleared without any digging, and the camera shows where a damaged line actually is. When digging is the only way to reach a failed pipe, we tell you where and how much before we start.

Why does my toilet keep running?

Usually the inlet valve or the float in the cistern is not shutting off, or the flush seal is letting water seep into the pan. It wastes water all day and often cures itself for a week and then returns. A repair is usually a matter of replacing the worn part.

What should I do if I smell gas?

Do not touch light switches or use a flame. Open doors and windows, shut the gas off at the cylinder valve or meter if you can reach it safely, and get everyone outside. If the smell is strong or anyone feels unwell, call 000 from outside. Once it is safe, call us to find the source.

Which gas appliances can you connect?

Cooktops, ovens, heaters and gas hot water units. We connect the appliance, check the gas line and the connections for leaks, and make sure it has the clearance and ventilation it needs before we hand it back.

Can you replace my hot water system?

Yes. We handle electric, gas and solar hot water systems, repairs as well as replacements. We look at your household's water use and the space you have, and tell you whether the system needs repairing or has reached the end of its life.

How do I know if my hot water system needs replacing?

Rusty water from the hot tap, a tank that leaks from the body rather than a fitting, a relief valve that never stops dripping, or a unit that keeps running out of hot water are the usual signs. A leaking fitting or a failed part can often be repaired, so it is worth having it looked at before you decide.

Can you work in a commercial kitchen or cafe?

Yes. Drains, grease build-up and fixture faults are the usual problems in food businesses, and we can plan the work around your trading. Tell us when the kitchen is quiet and what the problem is when you call.

Ready when you are

Book Commercial Plumbing in Ballina Today

Send a photo of the problem fixture or floor drain, and one of the nearest isolating valve if you can find it. Add a line saying who holds the keys and whether other tenants or lots share that pipe. It lets us plan the shut-off before we turn up.

0482 085 031

24 hours a day, 7 days a week

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